Press release
30 July 2008

BPC Banking Technologies, a recognized provider of e-payment and retail banking solutions, announced that DongA Bank, one of the largest Vietnamese commercial banks, implemented BPC’s SmartVista solution as the cornerstone of its new Credit Card processing center. The solution will allow the bank to support issuing, management and processing of Visa, MasterCard and ATM cards, offer to its customers various credit card products and raise its market share in the retail finance market. The strategic plans of DongA Bank required the quick implementation of the modern IT infrastructure for a fully fledged support of the developing card business. The BPC team together with its local Vietnamese technology partner CMC Corporation justified all of the bank’s expectations having launched Visa credit card issuing functionality within a record breaking period.

Established in 1992, DongA Bank quickly proved its premier service quality in the principles of efficiency, security and stability and has become the second largest commercial bank in Vietnam and one of the most active players in the card products market. DongA Bank is currently operating through a nationwide network of branches and sales offices, providing the customers with a variety of diversified banking services. The strategic plans of the bank include introduction of the debit and credit Visa and MasterCard cards, extension of various card products, promotion of the credit functionality and other modern card products previously unavailable for the bank’s customers. With its extensive branch network and all of the modern SmartVista’s advantages for the card business competitive development, the DongA Bank is planning to quickly raise this sector of its services, to diversify card products and bring in new clients with time to market capabilities.

Before the launch of the new processing center, the bank used several modules provided by different vendors to support its ATM card business and transaction acquiring through local payment network VNBC. The completion of the first stage of the SmartVista implementation and its certification by Visa International allowed the bank to introduce to the market Visa debit and credit cards, later stages comprise the bank’s processing center certification for MasterCard cards processing and full migration of the ATM cards functionality to the new card platform including ATM transactions acquiring and switching to the local payment scheme VNBC.

Having implementing SmartVista, the bank acquired a single reliable platform capable to support both the current needs of the card business and the bank’s strategic plans for its further development. The solution’s flexibility, scalability and support of all the modern technologies enables DongA Bank to benefit from continuous upgrades of their product range in line with market changes and mandates from local and international payment schemes thus actively strengthening the bank’s positions in the market.

“Due to the technological advantages of the BPC’s SmartVista suite of products and the company’s commitment to the highest standards in implementation and project management, the SmartVista based solutions become increasingly popular with financial organisations seeking quick and efficient implementation of their card business,” commented Rajan S. Narayan, Director, BPC Asia Pacific. “The company has already realised a number of projects in the Asia Pacific region and the new project at DongA Bank allows us both to fulfill the growing demand for the modern flexible open standards solutions in the Asia Pacific market and to take on new challenges for the company’s expansion in the region positively”.

“To stay ahead of the competition and rapidly adapt to the market changes it’s vital to track and pro-react to emerging technology trends, quickly introduce new products to the market and continuously develop the quality of services,” said Mr Khuong, Deputy CEO of DongA Bank. “We expect that SmartVista implementation will allow us to enhance customer loyalty by providing them with greater and reliable convenience in e-payments and new effective ways to manage their financial needs including different lending opportunities based on the credit cards as well as to bring in new customers interested in new banking services and products use.”